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FAQs and reviews about our store

Amstore Online: FAQs and reviews about our store 

Having a hard time navigating our online store? Here are some of the most commonly asked questions here at Amstore Online that could help guide you on your shopping experience. Along with these, you will also see the reviews that our customers left for us. See the list of FAQs now! 

Frequently asked questions 

Need any help with your online shopping experience in Amstore Online? Here are some of the most commonly asked questions right here at our store:

How do I order? 

The first thing that you need to do is to find the item that you want to buy. Once you find your item, you can get it on your cart and proceed to check out. On the checkout page, you would be asked to give your details regarding your payment and order. Once you filled out the necessary information, you would receive a border confirmation email. 

How long does it take for my package to be delivered? 

Delivery time varies depending on where you are. If you are within our region, you only need to wait for 3 to 4 business days. Meanwhile, if you ordered from a different state, you would receive your package at least a week after you made your purchase. International orders could take somewhere between two weeks or one month before your package can be delivered. 

Is a refund possible in this store? 

Yes, we allow refunds except on items that can be tarnished after use. However, we only give refunds in certain situations wherein the product arrived at you damaged or if we delivered the wrong size. If it is proven that the fault is on your side, a refund would not be issued. 

Feedbacks from customers 

Get to know what our customers have to say about our services and products right here at Amstore Online below: 

  • I purchased a rug from Amstore last January and I got to say, it is high quality. My kids love laying down the sheepskin rug. Moreover, it looks fancy and it makes my home appear cosy. 10/10 I would buy again! – Grace R.
  • I kept scrolling and scrolling in the homeware section. There is simply so much beautiful furniture to find in Amstore and I love to have them all if only my house is bigger. Anyway, the storage that I bought is so classy and elegant I want to purchase it in every colour. – Nancy V.
  • I was looking for the perfect floor lamp and couldn’t find any until I stumbled right here at Amstore Online. There are many beautiful designs that I can see had a lot of thought put into them. The delivery is also fast so I didn’t have to wait long. Looking forward to shopping here again. – Millie Y.

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